30-Day Window
Return most items within 30 days of delivery for a full refund.
Free Returns
We provide a prepaid return label for all eligible domestic orders.
Full Refund
Refunds include the original product price and any applicable tax.
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 30 days of the delivery date. Items must be unused, in original condition, and include all original packaging, manuals, and accessories. Once we receive and inspect the returned item, we will process your refund or exchange.
How to Return
Request a Return
Contact our support team or visit your account to initiate a return.
Pack Your Item
Securely pack the product with all original accessories and documentation.
Ship It Back
Use the prepaid return label we provide and drop off the package.
Get Refunded
We inspect the item and issue your refund within 5–10 business days.
Refund Timeline
- Return Received: We inspect returned items within 2 business days of arrival.
- Refund Approved: Approved refunds are issued immediately after inspection.
- Payment Method: Credit cards and PayPal refunds appear in 5–10 business days. Crypto refunds are processed within 1–2 business days.
- Store Credit: If you choose store credit, it is applied to your account instantly.
Exchanges
If you received a defective or incorrect item, we will exchange it at no cost. For size or color exchanges, place a new order for the desired item and return the original for a refund. This ensures the fastest delivery of the replacement. Exchanges must be initiated within 30 days of delivery.
Non-Returnable Items
The following items cannot be returned or refunded:
- Gift cards and store credit
- Software licenses and digital downloads
- Personalized or custom-made products
- Consumables such as batteries, filters, and lubricants
- Items marked as final sale or clearance
- Products with removed or damaged serial numbers
Need help with a return?
Our support team can walk you through the process and answer any questions.
Contact Support